Responsible Gaming

Our Commitment to Responsible Gaming

At lovelighthealing.co.nz, we believe online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling carries real risks, and it's important to play within your means and know when to seek help.

We are committed to promoting responsible gaming practices and supporting players in New Zealand who may be experiencing difficulties with their gambling.

Age Verification

You must be 18 years of age or older to gamble online in New Zealand.

If you are under the legal gambling age, please do not proceed. Gambling is not appropriate for minors, and we take age verification seriously to protect young people.

Warning Signs of Problem Gambling

If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:

  • Chasing losses by gambling more money to try to recover what you've lost
  • Hiding your gambling activity from friends, family, or partners
  • Gambling with money you cannot afford to lose
  • Feeling anxious, irritable, or restless when you can't gamble
  • Neglecting work, study, hobbies, or relationships due to gambling
  • Lying about the amount of time or money spent on gambling
  • Repeatedly trying and failing to reduce or stop gambling
  • Using gambling to escape problems, stress, or negative emotions
  • Borrowing money to fund gambling activities
  • Experiencing financial difficulties or debt related to gambling

Self-Help Tools & Limits

Many online gambling platforms offer tools to help you stay in control:

  • Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
  • Loss Limits: Cap the amount of money you're willing to lose in a session or period
  • Reality Checks: Enable pop-up reminders that show how long you've been playing and how much you've spent
  • Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
  • Session Timeouts: Automatically log out after a set period of play

Take advantage of these tools to maintain healthy gambling habits and stay within your personal budget.

Support Organizations in New Zealand

For Help in New Zealand:

  • Problem Gambling Foundation (Aotearoa New Zealand)
    Free, confidential support and counselling services
    Phone: 0800 664 262 (Free call)
    Website: www.problemgambling.org.nz
  • Gambling Helpline – Samaritans
    24-hour confidential support
    Phone: 0800 GAMBLER (0800 426 253)
  • Gamblers Anonymous
    Support groups and peer assistance
    Phone: 09 360 3060
    Website: www.gamblersanonymous.org.nz

International Support Resources

If you require support from other regions or additional resources:

If You Need Help

Please reach out today if you or someone you care about is struggling with problem gambling.

Help is available, confidential, and free. The organisations listed above are staffed by trained professionals who understand problem gambling and can provide practical support and advice.

Remember: Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can get back on track.

Last Updated: 2026 | For more information on responsible gaming in New Zealand, visit the Department of Internal Affairs at www.dia.govt.nz